Program Coordinator Operations, Care and Conserve Plumbing Repair Program Jobs at Southface
Sample Program Coordinator Operations, Care and Conserve Plumbing Repair Program Job Description
Program Coordinator - Operations, Care and Conserve Plumbing Repair Program
Organizational Overview
Southface Institute, a nonprofit 501(c)3 organization, is a leader in sustainable advocacy, building, planning and operations, across the U.S. With a mission to create a healthy and equitably built environment for all, Southface's program implementation, technical services, workforce development, research and policy practices are supporting better homes, workplaces and communities. Experts in the fields of resource efficiency, building tech and organizational sustainability since 1978, Southface is committed to building a regenerative economy to meet tomorrow's needs today.
Position Overview
Southface is seeking a highly motivated individual to join us as a Program Coordinator supporting the Policy and Sustainability Services Teams, primarily to support the Care and Conserve Plumbing Repair Program (CCPRP). The program is funded by the City of Atlanta, Department of Watershed Management and provides no cost residential plumbing repairs and water conservation education to low and moderate income home owners.
Responsibilities
The Program Coordinator position will support CCPRP through outreach and relationship management subcontractors. The position will manage in-home residential plumbing repair projects from Plumber engagement to Repair completion. Specific responsibilities include, but are not limited to:
- Lead and support program outreach activities, including organizing in-person events
- Provide customer service to CCPRP clients through phone, email and in-person interactions
- Lead the project operations process through project management including maintaining customer database; physical file organization; coordination and relationship management with in-house plumber(s), plumbers helper and other subcontractors; customer and client relationships management; and review/approval of plumber and contractor estimates
- Supporting health and safety assessments of clients' homes
- Provide general administrative support to CCPRP
- Special projects, including research, mailings, quarterly reporting and maintaining program databases
- Other tasks as necessary supporting the Policy and Sustainability Services Teams
Qualifications
The successful applicant for the position will meet the following requirements:
- Minimum of a Bachelor's degree in Business Administration or related degree
- In lieu of a Bachelor's degree, a minimum of 3 years of experience in a relevant field may be acceptable
- Excellent interpersonal skills
- Exceptional task management and organizational skills
- Experience with project management
- Experience with data entry, analysis and tracking
- Strong written and verbal communication skills
- Excellent knowledge of MS Office
- Salesforce experience is a plus
- Collaborative and positive team-building demeanor
- Valid driver's license with no major violations
Physical Requirements
Normal office setting on most days. Occasional travel to education and outreach events.
Benefits
Southface offers competitive benefits:
- Salary commensurate with experience
- 17 days of Paid Time Off annually (prorated in your first year)
- 13 paid holidays annually
- Excellent medical insurance benefits
- 403(b) retirement plan with company match
- Continuing education and professional development
- Flexible work schedule
- Organizational culture that highly values the contributions and character of its employees
Hours of Work
Monday through Friday between 8:30 a.m. to 5:30 p.m. with flexible options. Occasional weekend or evening hours.
Application Process
Submit your resume and cover letter via our online application portal. Please, no telephone inquiries.
Pre-employment background checks are conducted on final candidates.
Southface is a Drug-Free Workplace and an Equal Opportunity Employer.
Current Openings for Program Coordinator Operations, Care and Conserve Plumbing Repair Program Jobs at Southface
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